Terms of service

Terms of Service

These Terms of Service govern your use of Avorily.com and purchases made through the Avorily online store.

Store information

Avorily is a UK-based online pet care store. Contact us at acewang377@gmail.com, by phone at +44 7442 224678, or at Unit B, 9 Brittain Street, Sheffield City Centre, Sheffield S1 4RJ, United Kingdom. Destination availability and shipping charges are confirmed at checkout.

Orders, prices and availability

Product prices, selected colour variants and availability are shown on the product page and at checkout before payment. We may correct an obvious pricing, product description or availability error where permitted by law. An order confirmation acknowledges receipt of the order; it does not limit any statutory rights that apply.

Product information

We aim to keep product descriptions and images accurate. Product colours and appearance can vary slightly with screen settings or photography. Use products under appropriate pet-owner supervision and review any instructions and safety information supplied with the product before use.

Delivery and returns

Delivery estimates, processing times, rates and return eligibility are described in our Shipping Policy and Returns & Refunds Policy. Please review these policies before ordering.

Checkout and payment

Payment is completed through Shopify checkout using the payment methods displayed there. Avorily does not ask customers to pay outside Shopify checkout.

Privacy

Personal information is handled in accordance with our Privacy Policy.

Governing law

These Terms of Service and any separate agreements whereby we provide services are governed by and construed in accordance with the laws of England and Wales, unless mandatory consumer protection laws in your location provide otherwise.

Contact

Questions about these Terms of Service should be sent to Avorily at acewang377@gmail.com.